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This Year’s Trends in HR
By: Tylee Bush Jan, 30 2018

This Year’s Trends in HR

The best thing an HR manager can do for their company and the satisfaction of their employees is to stay up to date on industry trends. In order to create the best functioning work environment, managers must keep up with current movements in HR and work culture.

For 2018, evolving technology and shifting workforce needs are the drivers of change in businesses and companies. Here are the four things that the human capital management experts at EPAY Systems say HR managers should pay special attention to in this year.

Increasing Work Schedule Flexibility

Why is it that ‘flexible work arrangements’ is a term that keeps resurfacing? Because millennials now comprise the biggest generational share of the workforce, and this demographic places a high priority their work-life flexibility. 

Today, 52% of HR professionals said that they offer flexible work arrangements to at least some employees at their companies (SHRM). Additionally, it’s been proven that retention improves when a company announces flexible work arrangement opportunities (SHRM). Workers really, really want this flexibility in their schedules. 

Experts are predicting that by offering flexible scheduling, employers could see gains in morale and recruitment, and even lower turnover.

Not every company and industry is capable of offering flexible work schedules, but for companies that could continue functioning while offering their employees more flexibility, it’s definitely something to consider. Especially if your company is tackling recruiting or retention goals, this might be a great tactic.

The Remote Workers

In addition to flexible working schedules, the current American workforce is highly attracted to working remotely. Somewhere between 80% and 90% of the workforce would like to work remotely, at least in part (Global Workplace Analytics). In fact, in the last decade telecommuting has increased by 115%.

Employees that telecommute have higher morale, higher attendance rates, and a higher willingness to log in the overtime when necessary (Forbes). An additional plus- the less commuting the workforce is doing, the better it is on the environment!

Several studies show that, contrary to popular belief, remote workers perform highly and have increased productivity (SHRM). Another perk is that employers can save big time on office space. American Express reported that they save $10 to $15 million each year in real estate due to their robust telecommuting program.

Despite these statistics, employers continue to feel wary on the idea of hiring remote workers. And similar to flexible work schedules, not all companies and industries can accommodate remote workers and telecommuters. Regardless, professionals predict that the demand isn’t going anywhere. Offering a remote work option, even just part-time, could be a critical step in your company’s talent acquisition strategy.

Social Recruitment

85% of companies use social media in their recruitment process (SHRM), and this tactic is only going to become more commonplace. So which channels will be the best and biggest recruitment tools in 2018? LinkedIn, Twitter, or Facebook?

28% of all Americans, and 53% of 18-29 year-olds, use smartphones for job hunting (Pew Research Center). In fact half of them have completed a job application simply by using their phones. Because of this, we will see companies making more use of mobile recruitment platforms in 2018.

Step one is to ensure that your company’s hiring platform is mobile friendly. If it’s not, invest in mobile-friendly, user-tested software that can ease the application process for potential candidates who might only be using their phones to apply.

Also, we will see employers making more use of professional/association social networking channels. This is a more targeted way to find experienced candidates and reach any passive job candidates. 

HR Technology Integration

From benefit administration, to time/attendance software, to performance assessment and talent recruitment, technology is becoming more and more integrated into HR processes. 

For a while now we have seen employers shift from annual reviews to ongoing performance analysis. Due to this shift, several human capital management systems have been created to ease the review process and help managers keep up with an active, year-round analysis. The use of these systems will continue to be endorsed in 2018.

Another trend that has been in the making for a few years is the use of HR analytics. We are continuing to discover the best use and application for HR analytics. So far companies have used them to measure recruitment efforts and shorten hiring processes, and even convert time and attendance data into strategies to tackle for field management issues. Employers will continue to invest in and interpret HR analytics in 2018, and these could provide some exciting new insights.

Finally, another way that employees are using their phones for job-related activities is in time tracking. There has been a 50% increase in mobile time tracking for work hours in the last year (Sierra-Cedar study). With employees having more flexibility on where and when they work, it makes sense that HR functions like time and attendance should be accessible on-the-go. 


If you’re curious about one or more of these trends and whether your company should make some changes in this new year, HR pro’s at Priority HR would love to help. Contact us today and let's chat about what the next step should be for your company.

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